Frequently Asked Questions

Do I need to wear a helmet when riding an E-Bike?

Depends on provincial regulations. Here is a summary of the latest helmet regulations
for Canadian provinces:

  • Ontario: Yes
  • Quebec: Yes
  • British Columbia: Yes
  • Alberta: Yes
  • Manitoba: Yes
  • Saskatchewan: N/A
  • Nova Scotia: Yes
  • New Brunswick: Yes
  • Newfoundland & Labrador: N/A
  • Prince Edward Island: Yes
  • Yukon: N/A
  • Northwest Territories: N/A
  • Nunavut: N/A

Advice:
The information below is provided for reference only. Please verify the regulation in your specific location before riding an E-Bike.

What’s the legal age for riding an E-Bike on public road?

Depends on provincial regulations. Here is a summary of the latest age regulations for Canadian provinces & territories:

  • Ontario: 16
  • Quebec: 14
  • British Columbia: 16
  • Alberta: 12
  • Manitoba: 14
  • Saskatchewan: 14
  • Nova Scotia: N/A
  • New Brunswick: N/A
  • Newfoundland & Labrador: N/A
  • Prince Edward Island: 16
  • Yukon: N/A
  • Northwest Territories: N/A
  • Nunavut: N/A

Advice:
The information below is provided for reference only. Please verify the
regulation in your specific location before allowing anyone under your responsibility to ride an E-Bike.

Are E-Bikes allowed on Mountain Bike trails?

Often, only Class 1 E-Bikes (No throttle) are allowed to ride trails on bike parks. However, each bike park has their own rules.

Advice: Some mountain bike parks may charge an extra for E-Bike riders. As E-Bikes often allows riders to ride for longer and combined to their heavier weight, their contribution to trail deterioration is
significantly higher, thus justifying the extra charge to their users.

What is E-Bike class system?

E-Bike class system is a US-based classification system to designate E-Bikes based on their features and maximum motor assistance speed.

  • Class 1: Pedal Assist Only, NoThrottle, Max Assist Speed: 32 km/h
  • Class 2: Pedal Assist, With Throttle, Max Assist Speed: 32 km/h
  • Class 3: Pedal Assist, With Throttle, Max Assist Speed: 45 km/h

Note: AIMA E-Bikes all fall under Class 2 designation.

What is Bicycle Riding Condition Classification?

Riding condition classification is an ASTM industry-based designation intended to communicate what a bike intended usage is (often referred as 'Intended Use' in user manuals and product labelling)

Condition 1:
This is a set of conditions for the operation of a bicycle on a regular paved surface where the tires are intended to maintain ground contact.

Condition 2:
This is a set of conditions for the operation of a bicycle that includes Condition 1 as well as unpaved and gravel roads and trails with moderate grades. In this set of conditions, contact with irregular terrain and loss of tire contact with the ground may occur. Drops are intended to be limited to 15cm (6") or less.

Condition 3:
This is a set of conditions for operation of a bicycle that includes Condition 1 and Condition 2 as well as rough trails, rough unpaved roads, and rough terrain and unimproved trails that require technical skills. Jumps and drops are intended to be less than 61cm (24"). 

Condition 4:
This is a set of conditions for operation of a bicycle that includes Conditions 1, 2, and 3, or downhill grades on rough trails at speeds less than 40 km/h (25 mph), or both. Jumps are intended to be less than 122cm (48").  

Condition 5:
This is a set of conditions for operation of a bicycle that includes Conditions 1, 2, 3, and 4; extreme jumping; or downhill grades on rough trails at speeds in excess of 40 km/h (25 mph); or a combination thereof.

Note: AIMA E-Bikes all fall under Condition 2 and should not be used under different conditions for warranty to be valid and more importantly, for rider’s own safety.

Why Buying AIMA E-Bikes Through Dealers Matters?

When you buy from a specialty bike shop, you can be confident that your new bike is expertly assembled and properly adjusted for your safety. You’ll also benefit from professional guidance on fit and ergonomics, compatible gear and accessories, and access to ongoing maintenance services performed by qualified technicians.

Why are our E-Bikes built with rear hub motors?

Modern rear hub motors are highly reliable, built on proven technology with very few moving parts—meaning low maintenance and long-term durability.

AIMA E-Bikes use premium Bafang hub motors, an industry leader known for performance that rivals more complex and expensive mid-drive systems.

For recreational riding, rear hub motors are simply the ideal choice: smooth, quiet, powerful, and natural-feeling when paired with a high-quality torque sensor and refined controller software—without compromising performance.

More:

  • Rear hub motor power goes to the wheel directly, thus putting less stress on drivetrain parts such as the chain, sprockets and derailleur.

  • AIMA custom motors manufactured by industry leader Bafang Electric can develop torque numbers on par or superior to some Mid Drive motor system.

  • For the average recreational E-Bike rider, not favouring technical and steep off road terrain, a rear hub motor E-Bike is perfectly suited.

  • Rear hub motor can deliver almost natural feeling assistance just like a Mid Drive system when paired with a high-quality torque sensor and a well-designed controller software.

Why do AIMA E-Bikes use 48V motors?

A 48V system requires less current to yield power and tends to generates less heat so there’s less chance of overheating when continuous power and torque demand is high. Additionally, it allows the motor to operate at higher electrical revolution speed, helping it maintain speed more efficiently under load and reducing performance drop-off at higher speeds.

Why do AIMA E-Bikes come equipped with E-Bike specific hydraulic disc brakes?

E-Bikes, by nature, are heavier than most traditional bicycles, often ridden at higher speeds and for longer rides. Hydraulic disc brakes provide stronger, more consistent, and more predictable stopping power. AIMA's E-Bikes extra-large 203 mm rotors help prevent heat build-up and maintain reliable performance in all conditions. For added safety, the system includes a brake cut-off sensor that instantly cuts motor power when the brake lever is pressed, helping prevent unintended acceleration.

Why do AIMA E-Bikes use torque sensors?

AIMA designs E-Bikes to deliver the best riding experience for cyclists of all levels. A torque sensor provides the right amount of assistance exactly when you need it—based on your pedaling input—so there are no sudden surges when starting or after coasting. Paired with AIMA's advanced controller software, it delivers smooth acceleration, efficient battery use, and a ride that feels as close as possible to traditional cycling.

Why is there a throttle on every AIMA E-Bikes?

Using a throttle isn’t cheating—it’s smart.

When starting from a stop, balance can be harder to maintain for some riders. A gentle boost from the throttle makes takeoffs smoother, safer, and less stressful. On longer rides, having the option to use the throttle occasionally lets you give your joints a break and ride more comfortably—so you can go farther and enjoy the journey more.

Furthermore, in the event of a drivetrain issue, a throttle can get you back home or to the nearest bike shop promptly.

How fast can E-Bikes go?

In Canada, E-Bikes are required to stop providing motor assistance once they reach 32 km/h.

What’s the rated power of AIMA E-Bikes?

Not all motors are created equal. While all our hub motors are rated 500W to comply with federal regulations, AIMA’s Bafang motors deliver higher torque than many competitors—and that’s what matters most.

Torque is the key to smooth acceleration, confident hill climbing, and carrying heavier loads. That’s why our E-Bikes can rival or even outperform some more expensive mid-drive systems when it comes to real-world pulling power.

How to use the Built-in Navigation System?

To use the integrated Navigation System, start by pairing your E-Bike with your smartphone. Download the Bafang Go app from your device’s app store and follow the steps to register and log in. Open the Ride tab, enter your destination in the search bar or select it directly on the map, then tap Start.

Once navigation is active, you can turn off your phone—the directions will appear directly on your E-Bike’s display.

Should I shift gears when using an E-Bike?

Yes, shifting gears as your speed and terrain change helps your motor work more efficiently—and lets your pedaling contribute more. E-Bike motors prefer to spin faster; lugging them in a high gear at low speed creates unnecessary heat.

Advice: when you’re coming to a stop, downshift before stopping. That way you can start smoothly in a lower gear and shift up as you gain speed. It’s easier on the motor and gives you a smoother ride.

How far can an E-Bike go on a single charge?

Range varies significantly depending of motor power and battery capacity, and of course, depending on the selected power assist level. Other factors influencing range are nature of terrain, wind speed, gradient, riding style, total rider and cargo weight, tire pressure and temperature.

Advice: For optimal battery health, avoid fully draining the battery. Instead, aim to recharge when the remaining capacity drops to around 10% to help preserve long-term performance and lifespan.

For theorical range numbers per model, refer to each E-Bike page listing.

How long does it take to charge a E-Bike battery?

AIMA’s proprietary charger is rated at 3 amperes, so you can estimate roughly one hour of charging time for every ampere-hour replenished. In theory, a 15Ah battery requires about 5 hours to charge if empty, while a 20Ah battery takes approximately 6.5 to 7 hours.

Warning: Always use AIMA’s proprietary charger to reduce the risk of thermal runaway and potential fire hazards.

What maintenance does an E-Bike need?

E-Bikes require essentially the same routine maintenance as traditional bicycles. Regular care should include:

  • Checking and maintaining proper tire pressure
  • Lubricating the chain
  • Inspecting and adjusting brakes
  • Keeping electrical connections clean and dry
  • Having the electrical system inspected annually by a qualified technician

Note: Because E-Bikes are heavier and capable of higher average speeds, certain wear components may require more frequent attention. Brake pads and tires, in particular, should be checked regularly for wear.

Important: Special attention should be given to battery health. Please refer to the Battery Care section for detailed recommendations on proper use, charging, handling, and storage.